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Our Policies
Return Policy?
Brushes and cosmetics are non-refundable due to the nature of the products. We strongly suggest trying samples first or contacting us to see which product will work best for you.
If your order arrives damaged or missing an item please let us know right away. We want to correct the problem.
Tearms & Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
- All content appearing on this Web site is the property of: Moi Mineral Cosmetics
- Use Of Site
- This site may contain other proprietary notices and copyright information, the terms of which must be followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, can be changed or updated without notice.
- Moi Mineral Cosmetics can reserve the right to refuse services,including terminate accounts, or canceling all orders in its discretion, without limitation, if Moi Mineral Cosmetics believes that customer conduct violates applicable law or is harmful to the interests of Moi Mineral Cosmetics and its subsidiaries.
- Shipping & Delivery
- Moi Mineral Cosmetics ships merchandise to locations within Canada, United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, and to select International locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Moi Mineral Cosmetics is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
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SHIPPING:
MoiCosmetics ships orders using Canada Post . Rates are determined by package size (number of items/size of box) and the zone in which you live. Generally, an order containing full-size products to Canada will cost 8.00- $13.00. An order shipped airmail to the United States (any state) will be around $4.95-$20.00. For international orders, airmail delivery is around $5.95-$25.00 and will take between 2-6weeks to be delivered. Airmail is the preferred delivery method for International orders.
We do not offer express shipping at this time.
Payment:
all our prices are in Canadian dollars. A minimum order amount of $10.00 CAD is required. Online payments are processed through PayPal. No PayPal account is required and you can charge the order to your Visa, Mastercard, American Express or Discover credit card. There are no additional charges associated with this service.
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